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Set up a small business website

    Set up a small business website

    Plan your website content and structure
    There are many ways to plan content and the information architecture for a website. Depending on the size of your site, you may use one or more tools and techniques, such as:

    sitemaps
    content inventories
    content mapping
    card sorting
    paper sketches
    What are sitemaps?
    Sitemap diagrams are graphic tools that can help you to:

    visualise the relationships between pages on your website site
    ensure the right flow between pages
    spot gaps in content
    develop your website design around content, rather than the other way around
    encourage team collaboration and allocation of content creation work
    identify potential issues that could affect content creation and project deadlines
    You can draw up a sitemap in a word document, on a spreadsheet, or use one of many free tools that are available online.

    See examples of sitemap documents or browse online to find more.

    Content inventory tool
    A content inventory can help you examine the scope and purpose of each page on the site. It can be time-consuming to create, but useful if you are relaunching an existing site, as it will help you to:

    record and analyse each item of content that you have
    establish how well it performs
    segment your content types and work out how best to present them
    Find out more about content inventory and learn how to carry out a content audit.

    What is content mapping?
    Content mapping is a visual technique that can help you plan your website content. It is a method that combines:

    an analysis of your business goals
    an assessment of your audience
    your content objectives
    By carrying out these activities, you can produce content maps for your site and work out which content should feature. Content mapping can help you explore and visualise your content, its effectiveness and root it in clearly defined business goals.

    You can also use simple card sorting and paper sketches to organise your content according to hierarchy.

    Find out how to visually map content for your website.

    When choosing your method of content planning, consider the size and type of your website. For example, a laborious content mapping exercise may be excessive if you are building a simple brochure site.

    When to start planning content?
    Using tried and tested tools and processes can help you brainstorm ideas, and arrange, prioritise and plan your website’s information architecture.

    However, it is important to remember that good website content takes time, a strategic approach and often many revisions. Make sure that you consider content early on in the website planning process to prevent delays and cost overruns during development. See also best practices for content marketing.

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